The Resource Align Client and Provider Perspectives : Best Practices in IT Outsourcing, by Lionel Haas, (electronic resource)

Align Client and Provider Perspectives : Best Practices in IT Outsourcing, by Lionel Haas, (electronic resource)

Label
Align Client and Provider Perspectives : Best Practices in IT Outsourcing
Title
Align Client and Provider Perspectives
Title remainder
Best Practices in IT Outsourcing
Statement of responsibility
by Lionel Haas
Creator
Author
Author
Subject
Language
eng
Summary
This book develops a common understanding between the client and the provider in each of the four stages of strategic outsourcing. These stages range from discovery, where the parties envision their future collaboration; planning, where they lay the ground work for the contract and the project; building, where they effectively carry out the work; and lastly to running, where they orchestrate the relationship on a daily basis to ensure that the new, enlarged company achieves the results sought. In a simple yet direct style, it highlights the dos and don’ts the parties should bear in mind at each stage of the process and combines both the client’s and the provider’s perspectives by comparing their respective involvement at each stage of the process and considering, equally, their obligations in establishing a balanced relationship. The book is primarily intended for those in the private sector with experience of dealing with complex outsourcing situations and who are looking for the small or bigger differentiators that will support their decisions and actions. The target audiences include, on the client side: CCOs, CIOs, lawyers, procurement managers, outsourcing consultants and IT Service managers and, on the provider side: account managers, bid managers, outsourcing project managers, operation managers and service managers. However, it is also useful for anybody involved in outsourcing who is seeking to develop a global understanding of the main processes and roles upstream and downstream in the chain
http://library.link/vocab/creatorName
Haas, Lionel
Dewey number
005.74
http://bibfra.me/vocab/relation/httpidlocgovvocabularyrelatorsaut
AfkKgpNxJPs
Image bit depth
0
LC call number
QA76.9.M3
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/subjectName
  • Information Systems
  • Management information systems
  • Computers
  • Project management
  • Management of Computing and Information Systems
  • Software Management
  • Legal Aspects of Computing
  • Project Management
Label
Align Client and Provider Perspectives : Best Practices in IT Outsourcing, by Lionel Haas, (electronic resource)
Instantiates
Publication
Note
Includes index
Antecedent source
mixed
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
not applicable
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
1 Introduction -- 2 Discovery Phase: The Offer -- 3 Planning Phase: The Contract -- 4 Building Phase: The Project -- 5 Running Phase: The Operations
Dimensions
unknown
Extent
1 online resource (XVI, 198 p.)
File format
multiple file formats
Form of item
online
Isbn
9783319920641
Level of compression
uncompressed
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other control number
10.1007/978-3-319-92064-1
Quality assurance targets
absent
Reformatting quality
access
Specific material designation
remote
System control number
  • (CKB)4100000005679051
  • (DE-He213)978-3-319-92064-1
  • (MiAaPQ)EBC5491916
  • (EXLCZ)994100000005679051
Label
Align Client and Provider Perspectives : Best Practices in IT Outsourcing, by Lionel Haas, (electronic resource)
Publication
Note
Includes index
Antecedent source
mixed
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
not applicable
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
1 Introduction -- 2 Discovery Phase: The Offer -- 3 Planning Phase: The Contract -- 4 Building Phase: The Project -- 5 Running Phase: The Operations
Dimensions
unknown
Extent
1 online resource (XVI, 198 p.)
File format
multiple file formats
Form of item
online
Isbn
9783319920641
Level of compression
uncompressed
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other control number
10.1007/978-3-319-92064-1
Quality assurance targets
absent
Reformatting quality
access
Specific material designation
remote
System control number
  • (CKB)4100000005679051
  • (DE-He213)978-3-319-92064-1
  • (MiAaPQ)EBC5491916
  • (EXLCZ)994100000005679051

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