The Resource Internet, phone, mail, and mixed-mode surveys : the tailored design method, Don A. Dillman, Jolene D. Smyth, Leah Melani Christian

Internet, phone, mail, and mixed-mode surveys : the tailored design method, Don A. Dillman, Jolene D. Smyth, Leah Melani Christian

Label
Internet, phone, mail, and mixed-mode surveys : the tailored design method
Title
Internet, phone, mail, and mixed-mode surveys
Title remainder
the tailored design method
Statement of responsibility
Don A. Dillman, Jolene D. Smyth, Leah Melani Christian
Creator
Contributor
Author
Subject
Language
eng
Summary
Dillman's text on survey design aids both students and professionals in effectively planning and conducting mail, telephone, and Internet surveys. The fourth edition is updated and revised, and features expanded coverage of mobile phones, tablets, and the use of do-it-yourself surveys. Dillman's Tailored Design Method is also explained. This resource is for researchers seeking to increase response rates and obtain high-quality feedback from survey questions. Consistent with current emphasis on the visual and aural, the new edition is complemented by examples within the text and accompanying website. Includes: strategies and tactics for determining the needs of a given survey, how to design it, and how to effectively administer it; how and when to use mail, telephone, and Internet surveys to maximum advantage; proven techniques to increase response rates; guidance on how to obtain high-quality feedback from mail, electronic, and other self-administered surveys; direction on how to construct effective questionnaires, including considerations of layout; the effects of sponsorship on the response rates of surveys; and use of capabilities provided by newly mass-used media: interactivity, presentation of aural and visual stimuli. The fourth edition reintroduces the telephone -- including coordinating land and mobile. The book offers how-to guidelines and examples for practitioners and students alike
Member of
Has edition
Cataloging source
DLC
http://library.link/vocab/creatorDate
1941-
http://library.link/vocab/creatorName
Dillman, Don A.
Dewey number
300.72/3
Illustrations
illustrations
Index
index present
LC call number
HM538
LC item number
.D55 2014
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Smyth, Jolene D.
  • Christian, Leah Melani
http://library.link/vocab/subjectName
  • Social surveys
  • Questionnaires
  • Questionnaires
  • Social surveys
  • Data Collection
  • Questionnaires
Label
Internet, phone, mail, and mixed-mode surveys : the tailored design method, Don A. Dillman, Jolene D. Smyth, Leah Melani Christian
Link
http://catalogimages.wiley.com/images/db/jimages/9781118456149.jpg
Instantiates
Publication
Copyright
Note
Revision of Internet, mail, and mixed-mode surveys. Hoboken, N.J. : Wiley & Sons, ©2009
Bibliography note
Includes bibliographical references (pages 469-490) and indexes
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Sample surveys in our electronic world -- Reducing people's reluctance to respond to surveys -- Covering the population and selecting who to survey -- The fundamentals of writing questions -- How to write open- and closed-ended questions -- Aural versus visual design of questions and questionnaires -- Ordering questions and testing for question order effects -- Telephone questionnaires and implementation -- Web questionnaires and implementation -- Mail questionnaires and implementation -- Mixed-mode questionnaires and survey implementation -- Responding to societal change and preparing for what lies ahead
Dimensions
26 cm
Edition
Fourth edition.
Extent
xvii, 509 pages
Isbn
9781502553614
Lccn
2014005243
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
  • (OCoLC)870285728
  • (OCoLC)ocn870285728
Label
Internet, phone, mail, and mixed-mode surveys : the tailored design method, Don A. Dillman, Jolene D. Smyth, Leah Melani Christian
Link
http://catalogimages.wiley.com/images/db/jimages/9781118456149.jpg
Publication
Copyright
Note
Revision of Internet, mail, and mixed-mode surveys. Hoboken, N.J. : Wiley & Sons, ©2009
Bibliography note
Includes bibliographical references (pages 469-490) and indexes
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Sample surveys in our electronic world -- Reducing people's reluctance to respond to surveys -- Covering the population and selecting who to survey -- The fundamentals of writing questions -- How to write open- and closed-ended questions -- Aural versus visual design of questions and questionnaires -- Ordering questions and testing for question order effects -- Telephone questionnaires and implementation -- Web questionnaires and implementation -- Mail questionnaires and implementation -- Mixed-mode questionnaires and survey implementation -- Responding to societal change and preparing for what lies ahead
Dimensions
26 cm
Edition
Fourth edition.
Extent
xvii, 509 pages
Isbn
9781502553614
Lccn
2014005243
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
  • (OCoLC)870285728
  • (OCoLC)ocn870285728

Library Locations

  • Albert D. Cohen Management LibraryBorrow it
    181 Freedman Crescent, Winnipeg, MB, R3T 5V4, CA
    49.807878 -97.129961
  • Architecture/Fine Arts LibraryBorrow it
    84 Curry Place, Winnipeg, MB, CA
    49.807716 -97.136226
  • Archives and Special CollectionsBorrow it
    25 Chancellors Circle (Elizabeth Dafoe Library), Room 330, Winnipeg, MB, R3T 2N2, CA
    49.809961 -97.131878
  • Bibliothèque Alfred-Monnin (Université de Saint-Boniface)Borrow it
    200, avenue de la Cathédrale, Local 2110, Winnipeg, MB, R2H 0H7, CA
    49.888861 -97.119735
  • Bill Larson Library (Grace Hospital)Borrow it
    300 Booth Drive, G-227, Winnipeg, MB, R3J 3M7, CA
    49.882400 -97.276436
  • Carolyn Sifton - Helene Fuld Library (St. Boniface General Hospital)Borrow it
    409 Tache Avenue, Winnipeg, MB, R2H 2A6, CA
    49.883388 -97.126050
  • Concordia Hospital LibraryBorrow it
    1095 Concordia Avenue, Winnipeg, MB, R2K 3S8, CA
    49.913252 -97.064683
  • Donald W. Craik Engineering LibraryBorrow it
    75B Chancellors Circle (Engineering Building E3), Room 361, Winnipeg, MB, R3T 2N2, CA
    49.809053 -97.133292
  • E.K. Williams Law LibraryBorrow it
    224 Dysart Road, Winnipeg, MB, R3T 5V4, CA
    49.811829 -97.131017
  • Eckhardt-Gramatté Music LibraryBorrow it
    136 Dafoe Road (Taché Arts Complex), Room 257, Winnipeg, MB, R3T 2N2, CA
    49.807964 -97.132222
  • Elizabeth Dafoe LibraryBorrow it
    25 Chancellors Circle, Winnipeg, MB, R3T 2N2, CA
    49.809961 -97.131878
  • Fr. H. Drake Library (St. Paul's College)Borrow it
    70 Dysart Road, Winnipeg, MB, R3T 2M6, CA
    49.810605 -97.138184
  • J.W. Crane Memorial Library (Deer Lodge Centre)Borrow it
    2109 Portage Avenue, Winnipeg, MB, R3J 0L3, CA
    49.878000 -97.235520
  • Libraries Annex (not open to the public; please see web page for details)Borrow it
    25 Chancellors Circle (in the Elizabeth Dafoe Library), Winnipeg, MB, R3T 2N2, CA
    49.809961 -97.131878
  • Neil John Maclean Health Sciences LibraryBorrow it
    727 McDermot Avenue (Brodie Centre), 200 Level, Winnipeg, MB, R3E 3P5, CA
    49.903563 -97.160554
  • Sciences and Technology LibraryBorrow it
    186 Dysart Road, Winnipeg, MB, R3T 2M8, CA
    49.811526 -97.133257
  • Seven Oaks General Hospital LibraryBorrow it
    2300 McPhillips Street, Winnipeg, MB, R2V 3M3, CA
    49.955177 -97.148865
  • Sister St. Odilon Library (Misericordia Health Centre)Borrow it
    99 Cornish Avenue, Winnipeg, MB, R3C 1A2, CA
    49.879592 -97.160425
  • St. John's College LibraryBorrow it
    92 Dysart Road, Winnipeg, MB, R3T 2M5, CA
    49.811242 -97.137156
  • Victoria General Hospital LibraryBorrow it
    2340 Pembina Highway, Winnipeg, MB, R3T 2E8, CA
    49.806755 -97.152739
  • William R Newman Library (Agriculture)Borrow it
    66 Dafoe Road, Winnipeg, MB, R3T 2R3, CA
    49.806936 -97.135525
Processing Feedback ...