The Resource Managing under austerity, delivering under pressure : performance and productivity in public service, edited by John Wanna, Hsu-Ann Lee and Sophie Yates

Managing under austerity, delivering under pressure : performance and productivity in public service, edited by John Wanna, Hsu-Ann Lee and Sophie Yates

Label
Managing under austerity, delivering under pressure : performance and productivity in public service
Title
Managing under austerity, delivering under pressure
Title remainder
performance and productivity in public service
Statement of responsibility
edited by John Wanna, Hsu-Ann Lee and Sophie Yates
Contributor
Editor
Issuing body
Subject
Genre
Language
  • eng
  • eng
Summary
Contemporary public managers find themselves under pressure on many fronts. Coming off a sustained period of growth in their funding and some complacency about their performance, they now face an environment of ferocious competitiveness abroad and austerity at home. Public managers across Australia and New Zealand are finding themselves wrestling with expenditure reduction, a smaller public sector overall, sustained demands for productivity improvement, and the imperative to think differently about the optimal distribution of responsibilities between states, markets and citizens. Given ever-shrinking resources, in terms of staffing, budgets and time, how can public managers and public services become more productive, more outcome-driven and more agile? How can we achieve better alignment between ever-growing citizen expectations and the realities of constrained service provision? What can we learn from the best combination of innovation and austerity already being delivered in other countries and sectors, including harnessing the grounded wisdom of frontline service delivery practitioners? This book focuses on practical ways public managers at home and abroad are dealing with these shared dilemmas. It brings together renowned scholars in the fields of public sector productivity, performance management, 'frugal innovation' and budget stringency, with leading international and Australasian practitioners sharing their successes and challenges
Member of
Cataloging source
MiAaPQ
Dewey number
351.994
Illustrations
illustrations
Index
no index present
Language note
Text in English
LC call number
JQ4031
LC item number
.M265 2015
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Australia and New Zealand School of Government
  • Wanna, John
  • Lee, Hsu-Ann
  • Yates, Sophie
Series statement
  • Open Access e-Books
  • Knowledge Unlatched
  • Australia and New Zealand School of Government ANZSOG
http://library.link/vocab/subjectName
  • Public administration
  • Public administration
  • Finance, Public
  • Finance, Public
  • Civil service
  • Civil service
  • Australia
  • New Zealand
Label
Managing under austerity, delivering under pressure : performance and productivity in public service, edited by John Wanna, Hsu-Ann Lee and Sophie Yates
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Part One. The imperative to improve productivity and performance -- 1. Delivering under pressure: public service, productivity and performance -- 2. Getting leaner, smarter and more effective: opportunities and constraints for government under austerity -- 3. Public sector productivity: puzzles, conundrums, dilemmas and their solutions -- 4. Measuring and improving government performance: learning from recent US experience -- 5. Performance management: creating high performance, not high anxiety -- 6. Reviewing performance to improve delivery: key insights from two auditors-general -- Part two. The need for governments to innovate -- 7. Innovation in the public sector: beyond the rhetoric to a genuine 'learning culture' -- 8. Unleashing change in government -- 9. Eight-and-a-half-propositions to stimulate frugal innovation in public services -- 10. Strategic advice to the public service facing austerity -- 11. Can 'nudging' change behaviour? using 'behavioural insights' to improve program redesign -- Part Three. Collaboration with the private and third sectors -- 12. Frugal innovation: beyond the concepts of 'public' and 'private' -- 13. The road to genuine partnerships with the third sector: are we there yet? -- 14. Developing social benefit bonds in Australia: the NSW family and community services experience -- 15. Situating mutuals in the Australian public sector context
Dimensions
unknown
Extent
1 online resource (xv, 221 pages)
Form of item
online
Isbn
9781925022674
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations (some colour)
Specific material designation
remote
System control number
  • (CKB)3710000000553672
  • (EBL)4398191
  • (SSID)ssj0001634450
  • (PQKBManifestationID)16386915
  • (PQKBTitleCode)TC0001634450
  • (PQKBWorkID)14945725
  • (PQKB)10182533
  • (MiAaPQ)EBC4398191
  • (OCoLC)909778582
  • (EXLCZ)993710000000553672
Label
Managing under austerity, delivering under pressure : performance and productivity in public service, edited by John Wanna, Hsu-Ann Lee and Sophie Yates
Publication
Copyright
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Part One. The imperative to improve productivity and performance -- 1. Delivering under pressure: public service, productivity and performance -- 2. Getting leaner, smarter and more effective: opportunities and constraints for government under austerity -- 3. Public sector productivity: puzzles, conundrums, dilemmas and their solutions -- 4. Measuring and improving government performance: learning from recent US experience -- 5. Performance management: creating high performance, not high anxiety -- 6. Reviewing performance to improve delivery: key insights from two auditors-general -- Part two. The need for governments to innovate -- 7. Innovation in the public sector: beyond the rhetoric to a genuine 'learning culture' -- 8. Unleashing change in government -- 9. Eight-and-a-half-propositions to stimulate frugal innovation in public services -- 10. Strategic advice to the public service facing austerity -- 11. Can 'nudging' change behaviour? using 'behavioural insights' to improve program redesign -- Part Three. Collaboration with the private and third sectors -- 12. Frugal innovation: beyond the concepts of 'public' and 'private' -- 13. The road to genuine partnerships with the third sector: are we there yet? -- 14. Developing social benefit bonds in Australia: the NSW family and community services experience -- 15. Situating mutuals in the Australian public sector context
Dimensions
unknown
Extent
1 online resource (xv, 221 pages)
Form of item
online
Isbn
9781925022674
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations (some colour)
Specific material designation
remote
System control number
  • (CKB)3710000000553672
  • (EBL)4398191
  • (SSID)ssj0001634450
  • (PQKBManifestationID)16386915
  • (PQKBTitleCode)TC0001634450
  • (PQKBWorkID)14945725
  • (PQKB)10182533
  • (MiAaPQ)EBC4398191
  • (OCoLC)909778582
  • (EXLCZ)993710000000553672

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