The Resource Trouble at work, Ralph Fevre ... [et al.], (electronic resource)

Trouble at work, Ralph Fevre ... [et al.], (electronic resource)

Label
Trouble at work
Title
Trouble at work
Statement of responsibility
Ralph Fevre ... [et al.]
Contributor
Subject
Genre
Language
  • eng
  • eng
Summary
Trouble in the workplace - whether it is bullying, harassment or stress - is always in the headlines. Yet, in many discussions, the research and statistics that are cited prove unreliable. This book summarizes the largest specialist research programme on ill-treatment in the workplace so far undertaken. It provides a powerful antidote to half-truths and misinformation and offers a new way of conceptualizing trouble at work, moving the discussion away from individualized explanations - and talk of ''bullies'' and ''victims'' - towards the workplace characteristics that cause trouble at work. T
Cataloging source
MiAaPQ
Dewey number
658.3145 23
Illustrations
illustrations
Index
index present
Language note
English
LC call number
HD6971.8
LC item number
.T76 2012
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1955-
http://library.link/vocab/relatedWorkOrContributorName
Fevre, Ralph
http://library.link/vocab/subjectName
  • Employee rights
  • Bullying in the workplace
  • Labor laws and legislation
Label
Trouble at work, Ralph Fevre ... [et al.], (electronic resource)
Instantiates
Publication
Note
Description based upon print version of record
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Content category
text
Content type code
  • txt
Contents
  • Cover; Contents; List of Tables and Figures; Part One; 1 A Bad Day at the Office; Research on workplace bullying; Enter sociology; Enter criminology; Workplace bullying, violence and minorities; Final remarks; Part Two; 2 Fairness and Rationality at Work; What kind of employees experienced more unreasonable treatment?; Which jobs were more prone to unreasonable treatment?; Which workplace and organisations were more prone to unreasonable treatment?; The troubled minority; Conclusions; 3 Civility and Respect at Work; What kind of employees experienced more incivility and disrespect?
  • Which jobs were more prone to incivility and disrespect?Which workplaces and organisations were more prone to incivility and disrespect?; The troubled minority; Conclusions; 4 Violence and Injury at Work; What kind of employees experienced workplace violence and injury?; Which jobs were more prone to violence and injury?; What kinds of workplaces and organisations were more prone to workplace violence?; The troubled minority; Conclusions; Part Three; 5 The Briar Patch; Britscope's formal approach to trouble at work; Ill-treatment; Unreasonable treatment; Incivility and disrespect
  • Violence and injuryFactors influencing ill-treatment; Poor management; Discrimination; Workplace reform and modernisation; The characteristics of our interviewees; Responses to ill-treatment; Complaints procedures; Trade union support; Occupational health; The consequences of ill-treatment at work; Conclusions; 6 The Office; Banco's formal approach to trouble at work; Ill-treatment; Unreasonable treatment; Incivility and disrespect; Violence and injury; The characteristics of troublemakers; The characteristics of our interviewees; Factors influencing ill-treatment
  • The processes and consequences of dealing with ill-treatmentThe consequences of ill-treatment at work; Conclusions; 7 Permanent White Water; Westshire's formal approach to trouble at work; Interviewee characteristics; Ill-treatment; Unreasonable treatment; Incivility and disrespect; Violence and injury; Witnessing ill-treatment; The characteristics of troublemakers; The processes and consequences of dealing with ill-treatment; The consequences of ill-treatment at work; Conclusions; 8 Keeping the Faith; How Strand employees minimise trouble at work
  • How workplace minorities cope with ill-treatmentHow Strand risks creating trouble at work; Insecurity; Performance and rewards; Industrial relations; Management roles and responsibilities; Strand's informal approach to trouble at work; Leadership; Communication; Personal development; Management of illnesses and disabilities; Flexibility for commitments outside work; The importance of fairness and rationality; Strand's formal approach to employee and public relations; Strand's formal approach to trouble at work; Conclusions; Part Four; 9 The Troubled Workplace; Whose trouble is it?
  • Can employers do more to minimise the ill-treatment of their employees?
Dimensions
unknown
Extent
1 online resource (273 p.)
Form of item
online
Isbn
9781280699160
Media category
computer
Media type code
  • c
Specific material designation
remote
System control number
  • (CKB)2550000000106565
  • (EBL)1751635
  • (SSID)ssj0000693975
  • (PQKBManifestationID)11455449
  • (PQKBTitleCode)TC0000693975
  • (PQKBWorkID)10666382
  • (PQKB)11669695
  • (MiAaPQ)EBC1751635
  • (EXLCZ)992550000000106565
Label
Trouble at work, Ralph Fevre ... [et al.], (electronic resource)
Publication
Note
Description based upon print version of record
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Content category
text
Content type code
  • txt
Contents
  • Cover; Contents; List of Tables and Figures; Part One; 1 A Bad Day at the Office; Research on workplace bullying; Enter sociology; Enter criminology; Workplace bullying, violence and minorities; Final remarks; Part Two; 2 Fairness and Rationality at Work; What kind of employees experienced more unreasonable treatment?; Which jobs were more prone to unreasonable treatment?; Which workplace and organisations were more prone to unreasonable treatment?; The troubled minority; Conclusions; 3 Civility and Respect at Work; What kind of employees experienced more incivility and disrespect?
  • Which jobs were more prone to incivility and disrespect?Which workplaces and organisations were more prone to incivility and disrespect?; The troubled minority; Conclusions; 4 Violence and Injury at Work; What kind of employees experienced workplace violence and injury?; Which jobs were more prone to violence and injury?; What kinds of workplaces and organisations were more prone to workplace violence?; The troubled minority; Conclusions; Part Three; 5 The Briar Patch; Britscope's formal approach to trouble at work; Ill-treatment; Unreasonable treatment; Incivility and disrespect
  • Violence and injuryFactors influencing ill-treatment; Poor management; Discrimination; Workplace reform and modernisation; The characteristics of our interviewees; Responses to ill-treatment; Complaints procedures; Trade union support; Occupational health; The consequences of ill-treatment at work; Conclusions; 6 The Office; Banco's formal approach to trouble at work; Ill-treatment; Unreasonable treatment; Incivility and disrespect; Violence and injury; The characteristics of troublemakers; The characteristics of our interviewees; Factors influencing ill-treatment
  • The processes and consequences of dealing with ill-treatmentThe consequences of ill-treatment at work; Conclusions; 7 Permanent White Water; Westshire's formal approach to trouble at work; Interviewee characteristics; Ill-treatment; Unreasonable treatment; Incivility and disrespect; Violence and injury; Witnessing ill-treatment; The characteristics of troublemakers; The processes and consequences of dealing with ill-treatment; The consequences of ill-treatment at work; Conclusions; 8 Keeping the Faith; How Strand employees minimise trouble at work
  • How workplace minorities cope with ill-treatmentHow Strand risks creating trouble at work; Insecurity; Performance and rewards; Industrial relations; Management roles and responsibilities; Strand's informal approach to trouble at work; Leadership; Communication; Personal development; Management of illnesses and disabilities; Flexibility for commitments outside work; The importance of fairness and rationality; Strand's formal approach to employee and public relations; Strand's formal approach to trouble at work; Conclusions; Part Four; 9 The Troubled Workplace; Whose trouble is it?
  • Can employers do more to minimise the ill-treatment of their employees?
Dimensions
unknown
Extent
1 online resource (273 p.)
Form of item
online
Isbn
9781280699160
Media category
computer
Media type code
  • c
Specific material designation
remote
System control number
  • (CKB)2550000000106565
  • (EBL)1751635
  • (SSID)ssj0000693975
  • (PQKBManifestationID)11455449
  • (PQKBTitleCode)TC0000693975
  • (PQKBWorkID)10666382
  • (PQKB)11669695
  • (MiAaPQ)EBC1751635
  • (EXLCZ)992550000000106565

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