Electronic engagement : a guide for public sector managers

Resource Information

The work Electronic engagement : a guide for public sector managers represents a distinct intellectual or artistic creation found in University of Manitoba Libraries. This resource is a combination of several types including: Work, Language Material, Books.

Label

Electronic engagement : a guide for public sector managers

Title remainder

a guide for public sector managers

Statement of responsibility

Dr Peter Chen

Title variation

E-engagement

Creator

• Chen, Peter, (Peter John)

Author

• Chen, Peter, (Peter John)

Subject

• Electonic books
• Business communication
• Information resource management
• Web sites -- Design
• Digital communications

Genre

• Electonic books

Language

eng

Summary

Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders. An engaging, provocative and thorough survey of available technologies and potential applications, this is a ‘must read’ for policy and program practitioners who are considering options for electronic engagement

Member of

• ANZSOG (series)

Cataloging source

AuAdUSA

Dewey number

658.45

Illustrations

illustrations

Index

no index present

Language note

Text in English

Literary form

non fiction

Nature of contents

bibliography

Series statement

• Open Access e-Books
• Knowledge Unlatched
• ANZSOG series